<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.itsapeople.business/blogs/case-study/feed" rel="self" type="application/rss+xml"/><title>It's A People Business - Blog , Case Study</title><description>It's A People Business - Blog , Case Study</description><link>https://www.itsapeople.business/blogs/case-study</link><lastBuildDate>Wed, 08 Apr 2026 04:27:12 +0200</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[Developing a Job Description and Person Specification]]></title><link>https://www.itsapeople.business/blogs/post/Developing-a-Job-Description-and-Person-Specification</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsapeople.business/Picture 1.png"/>This post outlines what is involved in creating a Job Description and Person Specification]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_7vvx4txwRfutaWmS13HNPA" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_OTkzxSgIQcaM4farK3dyMg" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_rXOaqYjqQlS0917o92_hcA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_FVcSQasjNRBdPRJudGC18w" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_FVcSQasjNRBdPRJudGC18w"] .zpimage-container figure img { width: 500px ; height: 359.72px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_FVcSQasjNRBdPRJudGC18w"] .zpimage-container figure img { width:500px ; height:359.72px ; } } @media (max-width: 767px) { [data-element-id="elm_FVcSQasjNRBdPRJudGC18w"] .zpimage-container figure img { width:500px ; height:359.72px ; } } [data-element-id="elm_FVcSQasjNRBdPRJudGC18w"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-medium zpimage-tablet-fallback-medium zpimage-mobile-fallback-medium hb-lightbox " data-lightbox-options="
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                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Picture%201.png" width="500" height="359.72" loading="lazy" size="medium" data-lightbox="true"/></picture></span></figure></div>
</div><div data-element-id="elm_23xvlEz0Qn-F1EgZjHuDrw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_23xvlEz0Qn-F1EgZjHuDrw"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><p style="font-size:12pt;"><span style="font-size:10.5pt;">The job description describes the purpose and main tasks of the role. The job description includes details about the required skills and experience to do the job well. Job descriptions and person specifications that are well written can help you attract the best candidates for the job. They clearly outline the key accountabilities and allow potential applicants to match their experience and skills to the ones listed in the selection criteria.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">First, the job description explains why a particular post is needed and how it fits within the existing structure. Human Resources uses it to assess the job and determine the appropriate grade. It is part of the contract and outlines the expectations of the post-holder. This should be used to measure performance moving forward.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">You should fill in the Additional Particulars Template with your Job Description and Person Specification.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;"><br></span></p><p style="font-size:16pt;font-weight:bold;"><span style="font-size:18pt;font-weight:normal;">Job Description</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">This should be a concise and accurate statement of why the job exists, and what its main contribution is to the university.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">Below are some examples of job goals:</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span></span><b><span style="font-size:10.5pt;">Food &amp; Beverage Assistant:</span></b><span style="font-size:10.5pt;"> To prepare and serve food while following hygiene regulations.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span></span><b><span style="font-size:10.5pt;">Clerical Assistant</span></b><span style="font-size:10.5pt;"> To provide clerical support to undergraduate and postgraduate courses, and support student administration.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span></span><b><span style="font-size:10.5pt;">Technician:</span></b><span style="font-size:10.5pt;"> To develop, build and maintain electrical and mechanical components and apparatus for teaching or research.</span></p><p style="font-size:16pt;font-weight:bold;"><br></p><p style="font-size:16pt;font-weight:bold;">Main Activities/Responsibilities</p><p style="font-size:12pt;"><span style="font-size:10.5pt;">This list should contain the most important responsibilities, with a focus on contributions and outcomes. This is not a complete task list. It describes how the job will be done.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">Avoid ambiguity and be specific about the principal activities of the post holder. Most jobs require at least 10 statements to cover the principal responsibilities adequately. This can vary depending on the job. The format for each responsibility statement should be &quot;What is done...to what, with whom...to obtain what result?&quot; Here's an example:</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">&quot;Assign work fairly and evenly among four clerical assistances in order to ensure that the Departmental Office runs smoothly.</span></b></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">Because it contains information about the three elements above, this statement is pertinent.</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">What's done: Work is assigned</span></b></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">To whom or what: To four administrative assistants</span></b></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">To get what end result: Smooth and efficient operation of the Departmental Office</span></b></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">An alternative example of a main accountability statement that is less appropriate would be:</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">&quot;Support students at a laboratory.&quot;</span></b></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">In this example, it will not be clear at what level the post-holder is operating, this information is necessary for evaluation purposes and for clarity for applicants/post-holders. For example, the statement doesn't show what the final result of this activity will be. An example that is more suitable would be:</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">Provide technical support on a one-to-1 basis to undergraduate students in order to help them complete their laboratory experiments.</span></b></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">On the HR Website, you can find templates for job descriptions for Academic Professional positions.</span></p><p style="font-size:16pt;font-weight:bold;"><span style="font-size:23pt;font-weight:normal;">&nbsp;&nbsp;</span></p><p style="font-size:16pt;font-weight:bold;"><span style="font-size:23pt;font-weight:normal;">Selection criteria</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">These criteria describe the abilities, knowledge, and expertise that are required to perform the job effectively. They allow recruitment panels to assess and select candidates objectively, consistently, transparently, and to minimize the risk of unfair discrimination.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>The criteria should be directly related to the duties. They should be specific to the role and measureable to allow for objective selection and management of future performance.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>Avoid criteria that are subjective or for which there is little evidence.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>It is important to specify the type of experience applicants need, but not to stipulate the length of that experience.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>Realistic criteria are important. Don't put higher standards than necessary.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>It is important to avoid listing criteria that could be read in multiple ways, e.g. Excellent communication skills or a good education background. Be more specific.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>You can distinguish between desirable and essential criteria. Essential criteria are the ones that are necessary to do the job well. Desirable criteria may be those that will allow for better or faster performance in a job.</span></p><p style="font-size:12pt;">&nbsp;&nbsp;</p><p style="font-size:16pt;font-weight:bold;"><span style="font-size:23pt;font-weight:normal;">Job Description</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">The&nbsp;</span><span style="color:inherit;font-size:14px;">Job Description and Person Specification are connected in a way.</span><span style="font-size:10.5pt;color:inherit;">&nbsp;Sometimes, you need to find the perfect person for the job. To do this, you will need to create a personal specification. This is different from writing a job description.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">The person specification describes more precisely the type of person most likely to be able do the job well. This includes a person's education, qualifications, training, and personal standout qualities.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">A simple job description focuses more on the job and allows the reader to make their own decision about whether or not they are the right person for the job. Writing a person specification is a time-saver, but you must not reject perfectly qualified candidates.</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;"><br></span></b></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">Be sure to include only what you need</span></b><br><span style="font-size:10.5pt;">To design the person specification, it is becoming more common to use core-competeencies. These can be essential or desirable, and will help you specify the type person you want.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">Competencies could include:</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>Physical attributes: Good eyesight, etc.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>Languages - This is if the job requires specific language skills</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>Qualifications, experience, grades, and managerial positions are all considered attainments</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>Aptitudes - numeracy, communication skills - even patience.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">●<span style="font-size:7pt;">&nbsp; &nbsp; </span>Personal qualities include the ability to work shifts, be unsocial, and be flexible.</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;"><br></span></b></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">Previous Experience</span></b><br><span style="font-size:10.5pt;">While it is common for candidates to have previous experience, it is worth asking whether you really require a certain number of years. You can ask candidates to demonstrate experience in a specific task, instead of focusing on the number of years they have worked.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">You don't want to be too specific about how many years experience you need. This could make it difficult for a candidate with a lot of experience, but less than six months, to get the job.</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;"><br></span></b></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">Education, qualifications and training</span></b><br><span style="font-size:10.5pt;">Some professions will require that a candidate have certain qualifications to be allowed to practice. It may also be the case that certain tasks are impossible without being trained.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">You must determine whether a particular qualification is necessary to prove that the candidate can do the job. A candidate who does not have formal qualifications might have previously worked in a related sector and acquired the skills and knowledge.</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;"><br></span></b></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">Discrimination and personal qualities</span></b><br><span style="font-size:10.5pt;">Ask yourself if these traits are relevant to your job. They could be discriminatory if they are not.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">Direct discrimination is legal, as long as it can be objectively justifiable. Indirect discrimination against someone who is strong and fit could occur. If objectively justified, it can be accepted.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">This will help you avoid discrimination. Only a few situations are it legal to discriminate directly if it is an occupational requirement (GOR).</span></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;"><br></span></b></p><p style="font-size:12pt;"><b><span style="font-size:10.5pt;">Clear for all</span></b><br><span style="font-size:10.5pt;">Be careful about the words and phrases that you use. You might find that your perfectly valid job description is not clear enough or has the wrong tone. You might find that your perfectly valid job description is not clear enough or has the wrong tone.</span></p><p style="font-size:12pt;"><span style="font-size:10.5pt;">Remember to separate your person specification into a 'desirable and an 'essential' category. Essential criteria refers to the attributes and qualifications that the candidate must possess in order to perform the job. Anyone who fails these requirements can be excluded. Although 'Desirable criteria are not necessary to do the job, candidates who meet these criteria will perform better. These criteria can be used to help you select between qualified candidates who meet the requirements.</span></p></div>
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</div></div></div></div> ]]></content:encoded><pubDate>Wed, 14 Dec 2022 17:37:50 +0000</pubDate></item><item><title><![CDATA[How 'It's a People Business' saved a small business time & money!]]></title><link>https://www.itsapeople.business/blogs/post/how-its-a-people-business-saved-a-small-business-time-money</link><description><![CDATA[<img align="left" hspace="5" src="https://www.itsapeople.business/SME Advantage_Logo.png"/>&quot;It's a People Business saved us an immense amount of time and money, and made sure we avoided a bad recruitment decision. I do not believe we wo ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_QVecJRabT-KBAiR-HDsBUQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_2N989BNHQWGyIurLW7ehbg" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_bP8-y5tYSxmj6grr-JD6xw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_4-wR6FYkQT2fxwSdEbRNxQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_4-wR6FYkQT2fxwSdEbRNxQ"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-center " data-editor="true"><div><div><p><span style="font-size:12pt;font-style:italic;color:rgb(236, 0, 156);">&quot;It's a People Business saved us an immense amount of time and money, and made sure we avoided a bad recruitment decision. I do not believe we would have found such a brilliant new team member, if it hadn't been for Claire and her expertise.&quot;</span></p><p style="color:inherit;">&nbsp;</p><p style="color:inherit;"><span style="font-size:12pt;font-weight:700;">David Egerton, Director - SME Advantage</span></p><a href="https://www.smeadvantage.co.uk" style="color:inherit;"><span style="font-size:12pt;">www.smeadvantage.co.uk</span></a><span style="color:inherit;font-size:12pt;">&nbsp;</span></div></div></div>
</div><div data-element-id="elm_jIu8SA9JxFH5Hfbc5Ez3kw" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_jIu8SA9JxFH5Hfbc5Ez3kw"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><span style="color:inherit;"><span style="font-size:32px;">Introduction</span></span><br></h2></div>
<div data-element-id="elm_1SI9jhwIBqg_pZDi6-xPvw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_1SI9jhwIBqg_pZDi6-xPvw"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div><div><div><p style="color:inherit;"><span style="font-size:14px;"><span style="font-weight:700;">SME Advantage</span> is driven by a desire to make systematisation more accessible and affordable for small businesses. Zoho One, is game changing software that helps their clients scale up with automation of sales operations as well marketing &amp; finance management in one platform - saving time from manual processes!</span></p><p style="color:inherit;"><span style="font-size:14px;"><br></span></p><p style="color:inherit;"><span style="font-size:14px;">David, Director at SME Advantage, was at a tipping point in terms of hiring, knowing he needed a skilled, qualified and capable individual to join the team, but did not have the time to invest in finding the right person.</span></p><p style="color:inherit;"><span style="font-size:14px;"><br></span></p><p style="text-align:center;"><span style="font-size:14px;font-style:italic;color:rgb(236, 0, 156);">&quot;It was important that the recruitment route we took did not require a huge amount of my time, as I had to be present for clients and prospects&quot;</span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><span style="color:inherit;font-size:14px;">Working with 'It's a People Business' has allowed David to continue his day-to-day involvement in the business, while knowing that the recruitment process was not being neglected.</span></div></div></div></div>
</div><div data-element-id="elm_YOcGt51NxvyoXZNCU90zdw" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_YOcGt51NxvyoXZNCU90zdw"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><span style="color:inherit;">Why SME Advantage chose 'It's a People Business'</span></h2></div>
<div data-element-id="elm_lJ1pJaU3OJorwxb-vzcYEg" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_lJ1pJaU3OJorwxb-vzcYEg"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div><div><div><p style="color:inherit;"><span style="font-size:14px;">After raising the 'time challenge' with the company business coach, David was introduced to It's a People Business via referral. </span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><p style="color:inherit;"><span style="font-size:14px;">David, and the other Directors of SME Advantage had a call with Claire which lasted around 40mins. During the call Claire was able to demonstrate her in-depth knowledge of recruitment within a small business, giving points to think about when putting together the list of 'needs, wants and desires' for the new hire, including skills which the company was currently missing and might need in the future, and what to consider when onboarding the successful candidate.</span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><p style="text-align:center;"><span style="font-size:14px;font-style:italic;color:rgb(236, 0, 156);">&quot;Claire's proposed process was able to save time, money and deliver qualified, and enthusiastic candidates.&quot;</span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><span style="color:inherit;font-size:14px;">After the call, the team decided there was no need to investigate other recruitment avenues; they felt the cost of the proposed service was extremely competitive due to the flat-fee structure, and it met all of their needs.</span></div></div></div></div>
</div><div data-element-id="elm_NZlLna9SbKnaf1vn9lzQJg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_NZlLna9SbKnaf1vn9lzQJg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><span style="color:inherit;"><span style="font-size:20.51pt;">How 'It's a People Business' Responded</span></span></h2></div>
<div data-element-id="elm_0xqnIGEPzckUVklmqxy5Ig" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_0xqnIGEPzckUVklmqxy5Ig"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p><span style="font-size:14px;">First on the agenda was the Job Description. Part of the service is to either craft from scratch or re-work &nbsp;&nbsp;an existing job specification. This starts the process, this builds what the candidates need to have as a minimum from a skillset point of view, but also outlines 'who' the role will suit and what other skillsets the client might be looking out for. </span></p><p><span style="font-size:14px;">&nbsp;</span></p><span style="font-size:14px;">'It's a People Business' then advertise the role on behalf of the client. Any candidate applications are managed by 'It's a People Business'. Successful candidates will be taken through a detailed pre-qualification process, including self-booked interviews &amp; personality profile assessments. This ensures the candidates are invested in the role and the process.&nbsp;</span></div></div></div></div>
</div><div data-element-id="elm_GTkUSOlFNeIBk18BTfitzg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_GTkUSOlFNeIBk18BTfitzg"].zpelem-heading { border-radius:1px; } </style><h3
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><span style="color:inherit;"><span style="font-size:27.3467px;">The Results</span>&nbsp;</span></h3></div>
<div data-element-id="elm_8lFceCHGZpd2p1lQLIV4kQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_8lFceCHGZpd2p1lQLIV4kQ"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div><div><div><p style="color:inherit;"><span style="font-size:14px;">After 4 weeks of recruitment marketing activity 'It's a People Business' was able to submit two pre-qualified, enthusiastic and ready-to-hire candidates to SME Advantage.</span></p><p style="color:inherit;"><span style="font-size:14px;"><br></span></p><p style="color:inherit;"><span style="font-size:14px;">They both possessed the desired skillsets as a minimum however both candidates also had a number of additional transferable skillsets which would be a huge benefit to SME Advantage. </span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><p style="color:inherit;"><span style="font-size:14px;">All that was left to do for SME Advantage, was to hold the final interviews and make an offer. They found the decision challenging, however one of the candidates having previous Zoho experience (something they weren't expecting) led them to their final decision. </span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><p style="text-align:center;"><span style="font-size:14px;font-style:italic;color:rgb(236, 0, 156);">&quot;Claire was able to deliver not one, but TWO ideal candidates for our role. The candidates, were invested in the role, the company, and were very enthusiastic. Claire had clearly taken the time to ensure they were right for us, but also that we were right for them. She had given the candidates all of the necessary information about our business giving them the opportunity to research our work and they were thoroughly prepared for the interviews&quot;</span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><p style="color:inherit;"><span style="font-size:14px;">The new hire started at the beginning of November, and is settling in well into their new role as Customer Success Manager.</span></p><p style="color:inherit;"><span style="font-size:14px;">&nbsp;</span></p><span style="font-size:14px;font-style:italic;color:rgb(236, 0, 156);"><div style="text-align:center;">&quot;Claire has been an integral part of this process. She has saved us an immense amount of time and money, and possible bad decisions. I do not believe we would have found such a brilliant new team member, if it hadn't been for Claire and her expertise.&quot;</div></span></div></div></div></div>
</div><div data-element-id="elm_IlqQq-24gah75jXImCj6jw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_IlqQq-24gah75jXImCj6jw"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p style="margin-bottom:8pt;"><span style="font-size:18px;font-weight:700;">Are you a small business owner who needs to hire a new member for your team but lack time and experience&nbsp;</span><span style="font-size:18px;color:inherit;font-weight:700;">Connect with Claire:</span><span style="font-size:18px;color:inherit;">&nbsp;</span></p><p><span style="font-size:18px;"><span style="font-weight:700;">M</span>: 07961 011 307</span></p><p><span style="font-size:18px;"><span style="font-weight:700;">E</span>: claire@itsapeople.business</span></p></div></div></div></div></div></div>
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