How 'It's a People Business' saved a small business time & money!

SME Advantage is driven by a desire to make systematisation more accessible and affordable for small businesses. Zoho One, is game changing software that helps their clients scale up with automation of sales operations as well marketing & finance management in one platform - saving time from manual processes!

David, Director at SME Advantage, was at a tipping point in terms of hiring, knowing he needed a skilled, qualified and capable individual to join the team, but did not have the time to invest in finding the right person.

"It was important that the recruitment route we took did not require a huge amount of my time, as I had to be present for clients and prospects"

After raising the 'time challenge' with the company business coach, David was introduced to It's a People Business via referral.

David, and the other Directors of SME Advantage had a call with Claire which lasted around 40mins. During the call Claire was able to demonstrate her in-depth knowledge of recruitment within a small business, giving points to think about when putting together the list of 'needs, wants and desires' for the new hire, including skills which the company was currently missing and might need in the future, and what to consider when onboarding the successful candidate.

"Claire's proposed process was able to save time, money and deliver qualified, and enthusiastic candidates."

First on the agenda was the Job Description. Part of the service is to either craft from scratch or re-work   an existing job specification. This starts the process, this builds what the candidates need to have as a minimum from a skillset point of view, but also outlines 'who' the role will suit and what other skillsets the client might be looking out for.

After 4 weeks of recruitment marketing activity 'It's a People Business' was able to submit two pre-qualified, enthusiastic and ready-to-hire candidates to SME Advantage.

They both possessed the desired skillsets as a minimum however both candidates also had a number of additional transferable skillsets which would be a huge benefit to SME Advantage.

All that was left to do for SME Advantage, was to hold the final interviews and make an offer. They found the decision challenging, however one of the candidates having previous Zoho experience (something they weren't expecting) led them to their final decision.

"Claire was able to deliver not one, but TWO ideal candidates for our role. The candidates, were invested in the role, the company, and were very enthusiastic. Claire had clearly taken the time to ensure they were right for us, but also that we were right for them. She had given the candidates all of the necessary information about our business giving them the opportunity to research our work and they were thoroughly prepared for the interviews"

The new hire started at the beginning of November, and is settling in well into their new role as Customer Success Manager.